Amazing that nobody in the indie music press has picked up on the backlash to the new artist back-end & resulting lack of any customer service or accountability after he sold the company to Discmakers.
(see comments at bottom from Derek):
CD Baby was all written in PHP + MySQL + Linux. Disc Makers is all Windows. They needed to integrate CD Baby into their Windows system. That's why they had to rewrite. Unfortunate necessity. -- Derek
Frustrating for me, too. I get about 5 emails a day from people having that same problem. Sorry I don't know anyone there anymore, so I have no insider advice. :-( -- Derek
I'm not in contact with them, and didn't even know about this relaunch in advance, but I'm quite sure they won't roll-back and use my old version again. Sorry! -- Derek
The love is also rapidly dissipating from even CD Baby's own forums:
I wonder how many people will be boycotting Discmakers and switching to Oasis for this?